Privacy Policy

Sikandar ("we," "our," or "us") operates the website sikandar.ae — an AI-powered real estate intelligence platform licensed under RERA (Broker Card #75044) and registered in Dubai, United Arab Emirates.

Data Controller: Sikandar, Clover Bay Tower, Marasi Drive, Business Bay, Dubai, UAE.

Contact: hello@sikandar.ae · +971 58 607 2266

We process your data for the following purposes:

• Platform Services: Deliver AI-powered market intelligence, yield analytics, ROI simulations, and area comparisons.
• Private Desk Matching: Connect verified buyers with sellers through our confidential property matching service.
• AI Processing: Power our AI Strategy Terminal, deal assessments, and market pulse features using your queries.
• Communications: Send newsletters, market updates, and respond to enquiries (with your consent).
• Platform Improvement: Analyse usage patterns to improve features, performance, and user experience.
• Legal Compliance: Meet RERA regulations, UAE data protection laws, and anti-money laundering requirements.
• Security: Detect fraud, prevent abuse, and protect our infrastructure.

We process your personal data under the following legal bases in accordance with UAE Federal Decree-Law No. 45 of 2021 (PDPL):

• Consent: Marketing communications, newsletter subscriptions, and cookie usage.
• Contractual Necessity: Delivering services you've requested (Private Desk, saved strategies).
• Legitimate Interest: Platform analytics, security, and service improvement.
• Legal Obligation: RERA compliance, AML requirements, and regulatory reporting.

We implement robust security measures including:

• End-to-end encryption for data in transit (TLS/SSL)
• Encrypted storage for sensitive personal data at rest
• Row-level security on database tables ensuring users only access their own data
• Regular security audits and vulnerability assessments
• Strict access controls — only authorised personnel access personal data

Private Desk Confidentiality: Property submissions through our Private Desk receive the highest level of discretion. Your property details are never publicly advertised and are only shared with verified, pre-qualified counterparties whose requirements match yours.

We never sell your personal data.

We may share data with:

• Verified Counterparties: Buyers/sellers for property matching, only with your explicit consent.
• AI Service Providers: Our AI features use third-party models (e.g., Google Gemini, OpenAI) to process your queries. Queries are not used to train these models.
• Infrastructure Partners: Cloud hosting, analytics, and email delivery services bound by data processing agreements.
• Regulatory Authorities: When required by UAE law, RERA, or court order.

We use the following types of cookies:

• Essential: Authentication, session management, security. Cannot be disabled.
• Analytics: Anonymous usage statistics to improve the platform.
• Functional: Remembering your preferences, saved areas, and display settings.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

• Account Data: Retained for the duration of your account, plus 12 months after deletion.
• Private Desk Submissions: Retained for 24 months from submission date, then anonymised.
• AI Chat Logs: Retained for 90 days for service improvement, then deleted.
• Analytics Data: Aggregated and anonymised within 12 months.
• Legal Records: Retained as required by UAE law (typically 5 years for financial records).

Under UAE data protection law, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data (subject to legal retention requirements).
• Portability: Receive your data in a structured, machine-readable format.
• Withdrawal of Consent: Withdraw consent for marketing at any time.
• Objection: Object to processing based on legitimate interest.

To exercise any of these rights, email us at hello@sikandar.ae. We will respond within 30 days.